Last updated May 30, 2023
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or store credit. Please see below for more information on our return policy.
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at firstname.lastname@example.org to obtain a Return Merchandise Authorisation (RMA) number. After receiving an RMA number, place the item securely in its original packaging, and mail your return to the following address:
The address will be confirmed upon successful return request.
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
After receiving your return and inspecting the condition of your item, we will process your return. Please allow up to twenty-eight (28) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
The following items cannot be returned:
- Monthly Website Membership Plans
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
If you are not happy with your purchase you may request a refund within 7 days of purchase. Please note that we reserve the right to refuse refunds for courses and this is at our discretion.
- Sale items are FINAL SALE and cannot be returned.
- If returned physical products are not “as new” when received back a restocking fee will be applied up to 50% of the original cost of the product. The fee will be dependent on the quality in which the product is received.
- Courses are refunded at our discretion and we reserve the right to refuse a refund on any of our courses without providing further details
If you have any questions concerning our return policy, please contact us at: